We set the standard for honest house clearance in the UK — vetting companies, holding them to a code of practice, and giving you someone to turn to if things go wrong.
We exist to raise standards in house clearance and to protect people from rogue operators. Our badge on a company's website means one thing: you can hire them with confidence.
Most people will need a house clearance company at some point — often at a difficult time. We make sure the company they choose plays fair.
Every member confirms they meet our criteria and provides their licence and insurance up front.
Clear quotes and contracts. No payment demanded up front as a condition of starting, and no surprise charges once the work has started.
Members are insured and registered to carry waste with the Environment Agency, so waste is removed legally — never fly-tipped.
Clearances often follow a bereavement or a move. Members treat customers with courtesy and tact.
Break the code of practice and a member is removed from the register and flagged. No exceptions.
Reuse and recycling come first. Landfill is the last resort, not the default.
Membership isn't automatic. Companies apply, supply evidence, and agree to be held to account.
The company submits its details and confirms it has traded for at least a year.
They upload their waste carrier licence and public liability insurance.
They sign up to our code of practice and to resolving disputes fairly.
Approved companies join the public register and may display our verified badge.
If waste from your home is fly-tipped and traced back to you, you can be issued a fixed penalty of up to £1,000 — and far more if the case goes to court — even though someone else dumped it. By law you must check your carrier is registered. Hiring a company from our register protects you.
Find a registered company →Search our register of companies that have provided their licence and insurance and signed up to our code.
Click your area on the map — amber counties have verified members.
Building the register now — early members join free. Run a clearance company? Add your company →
We're building the UK's register of trusted house clearance companies. Membership is free while we get started — and founding members get listed and earn the verified badge at no cost.
We keep a register of house clearance companies that have provided their waste carrier licence and insurance and agreed to our code of practice. We set standards for the industry and help resolve disputes between customers and members.
Look for our verified badge on the company's website, and check that they appear in our register on this site. If they're listed, they've supplied their registration and insurance and signed up to our code. You can also check any carrier yourself for free on the Environment Agency's public register of waste carriers.
Membership is currently free while we build the register. Founding members get listed and earn the verified badge at no cost.
A company must have traded for at least a year, hold public liability insurance and be registered to carry waste with the Environment Agency, and agree to our code of practice. Proof of registration and insurance is uploaded as part of the application.
Email us at info@houseclearanceassociation.org.uk with the details. We act as a go-between to help resolve the issue, and members who breach the code are removed from the register.